Starting therapy can be overwhelming. It’s our goal to make it as simple as possible. Please feel free to call us with any questions. Below is a list of frequently asked questions for your reference.
Does counseling actually help?
If you’re uncertain that counseling can help, our suggestion is to try it once. The truth is we tend to prolong doing things we are uncertain about. If you have been thinking about finding someone to talk to, or wishing you could learn to manage yourself and your stress more effectively, schedule a consultation. What’s the worst that can happen? Throughout the years we’ve had very few people that started therapy and chose not to return. Most people are surprised to learn what therapy is actually like. Our Online Therapists strive to be approachable and genuine. We don’t over complicate the simple things. Simple put, we have the professional training and experience to teach people tools that let them live better lives. We are passionate about teaching people the skills and helping them be successful.
Do you provide online counseling?
Resolve Counseling Group exclusively provides online counseling for the convenience and confidentiality of our clients.
How does online therapy work?
Our system emails you a HIPAA compliant video session link. You can join from a computer browser, or from your phone if you download the telehealth app.
What types of online counseling do you provide?
At Resolve Counseling we provide a variety of different counseling services. Some of these services are listed on our website, and some that are more specific are not explicitly mentioned.
We provide:
- Anxiety & Stress Treatment
- Divorce Counseling
- Christian Counseling
- Christian Couples Counseling
- Stepmom Counseling
- Blended Family Couples Counseling
- Grief & Loss Counseling
- Counseling for Teens
- Counseling for College Students
- Trauma Counseling
- Marriage Counseling
- Family Counseling
- Counseling for Work Related Issues
- Counseling for Therapists
- Counseling for Men
- Counseling for Women
- Counseling for Business Owners
How does online counseling work?
Our system emails you a HIPAA compliant video session link. You can join from a computer browser, or from your phone if you download the telehealth app.
How long are online therapy sessions?
We provide standard 50 minute sessions.
How much does an online therapy session cost?
Our current session price is $150.
Why do you not accept insurance?
Because we got sick of playing the insurance game. While there are some good insurance companies out there, we’ve found that most are more difficult to deal with than they are worth. We’ve learned we can better focus on providing exceptional care if we are not spending our time fighting insurance companies for payment.
Can I use my Out Of Network benefits?
We are more than happy to assist you in trying to take advantage of your out of network benefits. While we do not participate or directly communicate with insurance panels, we can provide you with a superbill (receipt of your payment for the treatment you received) to submit to your insurance company for reimbursement. Out of network benefits vary from insurance plans.
What is your cancellation policy?
We are anxious to serve everyone that calls us. If we’ve scheduled a session with you, that means we’ve said no to someone else.
If you do not show up to your appointment, you will be charged the full session fee.
If you cancel your appointment within 24 hours, you will be charged the full session fee.
If you have a family emergency or illness and are unable to make it to your session, please let us know as soon as possible.
What forms of payment do you take?
We are able to accept all major credit cards as well as HSA cards.
Start Online Counseling
We are so excited to start working with you. Please give us a call or schedule a consultation with our Intake Specialist, who will be able to answer all of your questions and get you matched with the right therapist.